Within DWP I was responsible for the supplier relationship management of AWS. I worked with commercial staff and directly with the DWP account manager within AWS.
I was responsible for monitoring progress of 12 workstreams which were designed to leverage our commercial relationship to benefit both DWP and the supplier. I was also responsible for delivering a specific workstream on the integration of our cloud suppliers into the DWP’s incident and service management procedures.
While leading on implementing our incident management procedures I worked with 3 suppliers, AWS, Microsoft Azure and VMware.